The official blog of ServiceCEO.
While you know the ins and outs of your business, listening effectively to your front-line employees can help you grow leaps and bounds. As a business owner, you may find yourself talking more than you listen—causing a communication barrier. In order to be successful, don’t…
Instead of playing mind reader and preparing your response before your employee is finished speaking, take a step back and listen. If you’re still unclear of what they’re looking to achieve, encourage them to continue talking, clarifying their message.
No one likes when their sentences are finished for them, so why do this to your employees? While you think you’re saving time, you’re really not. This often shuts your employees off, not allowing them to effectively state their concerns.
Following up on the progress of the task at hand will help ensure you have a full understanding and everyone is on the same page. By doing so, you are maximizing the results of each conversation you have with an employee.
For more information on communicating with employees, click here.
Ready to Learn More About ServiceCEO? Call us at 866-606-6256 to learn more about how ServiceCEO can help your business with accounting, CRM needs, scheduling, routing and more.
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Ready to Learn More About ServiceCEO?
Call us at 866-606-6256 to learn more about how ServiceCEO can help your business with accounting, CRM needs, scheduling, routing and more.