Customer Success Advisor - Careers

ServiceCEO

Software Sales: Customer Success Advisor

Location: Boston, MA

Job Description

The Opportunity

This position offers: 

• A career, not a job 
• Excellent growth opportunities 
• Fast paced entrepreneurial environment 
• Income reflecting effort and contribution 
• Industry leading business management software solution

Responsibilities:

As a Customer Success Advisor at ServiceCEO, you will generate and follow up on prospect interest, education, and will lead their decision process for a web based solution that addresses their business management requirements.   Daily responsibilities include:

• - Proactive outbound lead generation calls
• - Inbound lead follow up call
• - Lead qualification
• - Solution demo's
• - Opportunity and pipeline management
• - Closing sales opportunities

We provide the best available solution addressing an under-served market. We are growing revenue at over 30% annually. We offer a comprehensive training program to help support and accelerate sales performance.  The training program will help educate Customer Success Advisor about the field service market we serve; our web based software solution, our sales process, and implementation and support programs.

Candidates should be comfortable working in a fast paced dynamic atmosphere, where performance is expected and handsomely rewarded. This is a great career move for people who have confidence, experience, and know how to expose a prospect's challenges and tie them to the benefits of our solutions. Software background is not strictly required however a previous position requiring high volume of activity should lead to a high level of success in this opportunity. Additional experience or understanding of the operations of a service business will contribute to your success.

Requirements

Required Skills and Experience:

• 1-2 years of sales experience or profile for accelerated learning of sales process
• Ability to lead multiple customer sales cycles and close effectively (i.e., you are not an order taker) 
• Experience or ability to give online demonstrations using Web conferencing technology Ability to quickly learn a new software product and clearly communicate its value proposition 
• Excellent writing skills; e-mail messages clearly communicate a call to action, steps to closing the sale, etc. 
• Excellent verbal communication skills; clear and articulate 
• Team Player 
• Strong ability to actively listen and determine customer's needs 
• Income driven 
• Able to thrive in a constantly evolving environment (growing)

Other Notes

We offer a competitive salary and excellent benefits including medical, dental, life insurance, 401k Retirement Savings Plan, paid time off, and commuter benefits.

For consideration please send your resume to mstella@serviceceo.com.