Call Us: 866-982-9464
Field Service Software
Field Service Software
Every business engaged in serving customers at their own locations is familiar with the difficulty of scheduling different jobs. A further difficulty is assigning employees to new jobs in a timely fashion. Overhanging these two difficulties is another challenge: Getting proper directions to the location so the employee can get there on time. Field service businesses can draw upon field service software to solve each of these problems. By doing away with physical documents and paperwork, this software makes it easy for the business to meet its goals. Paperwork drains the business of precious time, and making everything electronic increases efficiency.
Scheduling is a cinch when using field service software. We provide this software in two formats: a stand-alone product and software-as-a-service. ServiceCEO has first-class programs available for businesses engaged in field services. When a customer calls up and requests a job, his information can be directly entered into the program. The program creates the job and automatically schedules it based on business hours and how full the schedule is already. As jobs are completed, the program deletes them from the schedule and alerts employees in the field about new jobs that take their place.
Our software for field service renders the problem of assigning employees toothless. Instead of filling out work orders and waiting for the employee to get back to the office, the program sends them remote updates. As new jobs are created and inserted into the schedule, software for field service sends out an update to free employees, notifying them of the new job. Some advanced programs can even send these updates to employees that are in the immediate geographic vicinity. Employees and managers no longer have any excuses. GPS devices allows the employees to be literally guided to the new locations, so they cannot get lost.
Finally, the problem of getting proper directions is also mitigated or eliminated by the programs provided by ServiceCEO. As mentioned, a GPS device can guide the employee to the location, acting on information sent out remotely by the software for field service. Companies that deal in the field service industry can rely on the automatic updates created by the program after it schedules the job. The managers' and employees' jobs are made much easier, allowing them to concentrate on doing a good job instead of fulfilling the minimum requirements. Without paperwork, technology provides an incredible aid to further productivity.
Visit our product overview page to learn why field service professionals are choosing ServiceCEO Web Edition every day.
Affordable Pricing
ServiceCEO Web Edition is extremely affordable. There are no long-term contracts to sign or expensive hardware systems to buy. Visit our pricing page to learn more. Our customers are companies that provide services to over 60 service industries worldwide. Please look at our features page at the various features that our management software provides to customers.
